UP Rehab Services

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UP Rehab Services

Custom Business Software

About UP Rehab Services

UP Rehab is an independent company that offers an array of inpatient and outpatient physical therapy servicesSince opening in 2005, the company has rapidly expanded their operations to include several locations and specialty services throughout the Upper PeninsulaUP Rehab now employs over 200 people and partners with nursing centers, outpatient clinics and hospitals to provide advanced, evidence-based physical rehabilitation services.  

The Challenge

As UP Rehab grew, they needed a more advanced, centralized methodology to manage their complex network of employees, locations, schedules, and marketing support functions. 906 Technologies was charged with learning the ins and outs of their entire operation and building a powerful, efficient, easy-to-use custom software solution to support seamless business functionality and the highest levels of patient care. 

Our Simplified Solution

We partnered closely with UP Rehab’s staff to fully understand their physical, occupational and speech therapy services and the specific nuances of the various roles within the company including administrative, therapy, billing, compliance, and clerical functions. With a cohesive understanding of the situation and their requirements, we crafted a customized software system core then validated with individual staff members that it would provide superior performance and meet their needs. The result was a robust webbased employee portal that can be easily adapted for individual users. 

Current Status

As UP Rehab continues to grow, so do the requirements of the system. We continue to collaborate with them every step of the way, providing support, updating the software, and rolling out integrations to new locations. 

Key Product Features

  • Active Employee management, including flexible granular permissions per portal section 
  • Administrative compliance tracking, including chart audits for active locations 
  • Document management 
    • Administrative files (employee handbook, protocol) 
    • Templates for therapy and secretarial documentation 
    • Marketing resource library including recent clinician research activities and presentations 
  • Employee Schedule Management 
    • Organization by Region > Location and by Discipline 
    • Integration of Time Off Scheduler for requesting, approving, and scheduling PTO 
  • Employee Engagement 
    • Customized dashboard displaying company news and events, current newsletter and employee of the month winners 
    • Access to a convenient timeoff calendar and weekend on-call tracking 
    • Optional Survey Integration Links so staff can access data results for facility satisfaction surveys 
    • Employee recognition feature allows staff to recognize fellow employees for job performance and nominate them for employee of the Month and Year 
  • Key Operations Capabilities 
    • Location/employee productivity reporting 
    • Location leader capabilities – define roles, permissions based on location and level of management 
    • Clinician tracking of productivity, certifications and required renewalsperformance evaluations, drug screenings, trainings, yearly tasks 
    • Manage weekend on-call scheduling and tracking 
    • File access: Restricted file access per user 
    • Financial Purchase orders 
      • Flexible line item and cost tracking 
      • Location Budget tracking with caps and estimates 
    • Location Productivity and Patient budget expectations 
      • Medicare patient budget 
      • Cancellations %, evals, total hours, total new patients, total visits (by discipline) + 
      • Special therapy program inventory 
    • Patients Outcomes reporting metrics 
      • Patient, PHI free, data entry 
      • Reports by outcome, date, and facility (average @eval, average @discharge, average visits) 
  • Physician Tracking – including referrals by physician with trend monitoring and physician name and phone number(s) directory 

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